EXCHANGES AND RETURNS:
Last Modified – May 2019
Well, if you’re on this page (like the Shipping policy page) then either you’ve already purchased something from WOD WE WEAR (thank you for your support!) or you’re about to and you’re just checking out what to do if you need to exchange or return an item that you’ve purchased.
We understand shopping online can sometimes be a bit hit and miss, you might get the size wrong or when the item turns up it’s not quite what you expected, we’ve all been there.
We want you to exceed your expectations when shopping at WOD WE WEAR so if you are unsatisfied with an item that you have purchased, we’ll happily accept a return for an exchange or a refund.
Our exchange policy is available for local orders within Singapore only.
You may return the unused item for exchange or refund within 21 business days of receiving the order.
Simply complete the Returns Form, inputting your order number and email then click RETURN ITEMS.
You’ll then need to answer a few questions regarding your order and we will begin processing your return.
Please note that the following conditions apply:
WOD WE WEAR is not obligated to accept any returns, exchanges or issue refunds should items not meet the above criteria.
Cancelling or Modifying Orders
If you wish to cancel or modify your order, please send us an email as soon as possible to firstname.lastname@example.org.
We will make every effort to accommodate your request. However, we are unable to cancel or modify orders once the item(s) have been shipped.
If you have any questions or are unsure about any of the above criteria, or think you have a situation not mentioned above but feel you may eligible for a refund, then please contact email@example.com with any questions or queries, we’re human beings too and make mistakes and click the wrong buttons so we’ll do our very best to help and make sure you’re satisfied and that there’s a resolution we’re all happy with.